Contact information

Official store policy for all orders at WonderWhy

Rich Books Store is operated by RiseX Media INC.

Customer support

Email: help@richbooks.store
Phone: (302) 756-8001
Hours: Monday–Friday, 10:00 AM – 5:00 PM EST
Website: https://richbooks.store

Prefer a page without the form? See Contact information.

Response time

We aim to respond within 1–2 business days. Include your order number for faster help.

Business address

RiseX Media INC. (Rich Books Store)
RiseX, 902 Lindbergh Dr
San Marcos, CA 92069
United States

Orders and shipping

  • Priority Shipping: FREE on orders $20.00+; $8.95 under $20.00
  • Processing: 1–2 business days · Transit: 5–7 business days
  • 30-day returns — see Refund policy

Questions about this policy? Contact us, email help@richbooks.store, or call 3027568001