Last updated: August 21, 2026
This page explains how one-time purchases, bundles, and subscriptions work at Richie Books (operated by MediaGoats INC), and how to cancel.
Purchase options
- One-time purchase: you pay once for the item(s) in your cart. Physical books ship according to our Shipping policy.
- Bundles: quantity offers (for example 1 book / 2 books / 3 books) are a one-time purchase of that pack, unless checkout also includes a subscription.
- Subscription: some offers include a monthly plan. If you check out on a subscription, your payment method is charged on each renewal at the price shown at checkout.
What ships once vs what renews
When an order includes a physical book set plus a monthly subscription:
- The hardcover(s) ship once with the first order.
- Each month after that, you are billed for the subscription only unless checkout shows otherwise. We do not ship another physical book unless you place a new one-time order.
Cancel anytime
There are no cancellation fees and no minimum term unless a specific offer at checkout says otherwise.
- Self-service: use the manage-subscription link in your order or renewal emails, or log in to your customer account and open your subscription portal, to cancel, pause, or skip.
- By email or phone: write to help@richbooks.store or call (210) 298-3218 with your order number. We will cancel within 1–2 business days.
To avoid the next charge, cancel before your next billing date. That date is shown in your subscription portal and renewal emails.
Pausing and skipping
You can pause or skip an upcoming renewal in the subscription portal. You do not have to cancel if you only need a break.
Refunds
- The physical book is covered by our Return and refund policy (30 days from delivery, unused, original packaging).
- If a renewal charged before you meant to cancel and that cycle has not been delivered, email us immediately — we will cancel that cycle and refund it.
- Digital items already delivered for a billed month are not refundable except where required by law or if the file was defective.
Failed payments
If a renewal payment fails, we may retry it and email you. If payment cannot be completed, that renewal is not fulfilled and you are not charged for an item that was not sent.
Price changes
If the subscription price changes, we will notify you by email before the next renewal. You may cancel before that date to avoid the new price.
Contact
MediaGoats INC d/b/a Richie Books
16192 Coastal Hwy, Lewes, DE 19958, USA
Email: help@richbooks.store
Phone: (210) 298-3218
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST